Help Center

FAQ

Membership Questions

  • I’m having trouble renewing or signing up.  New for 2017, we are seamlessly taking renewals and new memberships through our website. If you haven’t already created an online account, you will be prompted to do so this year.  Contact us for assistance: webmaster@hawaiivetmed.org
  • Is my membership current? All memberships expire on February 28th of the year following your most recent renewal. Once you’ve renewed for the 2017 year and created an online account, you’ll be able to check your status by logging in and visiting your profile, then renew if needed with just a few clicks.
  • I attended the 2016 conference and can’t access the proceedings. On the top menu, hover the cursor over “Annual Conference” and select the proceedings you want from the dropdown menu, then follow the instructions on the page. Contact webmaster@hawaiivetmed.org for the password if you misplaced it. (We will need to verify your registration prior to re-issuing your password). Note that the password used to access 2016 proceedings is not the same as your membership password.
  • How do I get the newsletter? We are going digital with quarterly newsletters! You will be opted-in during the online registration process unless you choose to opt-out. For those without email access, we will issue a very limited number of paper copies by regular mail. Past issues can be found here.

Website

  • I’m having trouble finding something. Most of the information you need should be accessible from the top menu. Hover over an item in the top menu in order to reveal the sub-items (on mobile devices, access these items by tapping once). If you still can’t find it, you can try a search using the search field in the right sidebar, or try looking at the sitemap.
  • The menu keeps changing when I visit. The menu options will be different when you are logged-in versus logged-out. For the most part, this means additional options are available to logged-in members, although some items appear in different places. The sitemap may be of help.
  • I can’t find where to post a job or classified ad. You must be logged in to see the menu options for creating jobs and classified postings, as these abilities are only available to current members. They are located under Member Resources>Careers and Member Resources>Classified Listings respectively. If your membership is current and you cannot access these features, please contact jobs@hawaiivetmed.org or classifieds@hawaiivetmed.org with your ad details for assistance in creating a listing. Vendor reps wishing to post CE opportunities can contact classifieds@hawaiivetmed.org for more information.
  • Why aren’t there more listings under “Find a Vet?” Current HVMA members who own a veterinary practice in Hawaii are welcome to add their listing. If you are a practice owner with an active membership, you can create, publish and manage your listing by accessing these options from the top menu while logged in. (Note that “Find a Vet” becomes “Member  Clinics” for logged-in members) If you know of a clinic that you think should be on our list, encourage them to post a listing.
  • Where’s the relief vet list? As a service to our current members, we provide a list of relief veterinarians serving hawaii. You must be logged in to see the list. Relief veterinarians wishing to add their information should contact the webmaster with the following information: Your full name, phone, email, website (if applicable), home state or island, and brief notes about your availability (e.g. minimum days per booking, don’t serve outer islands etc.). We recommend that you also note the best way to contact you (email, phone or website).

Please note that we will eventually be phasing out the relief vet list. Relief veterinarians are encouraged to join HVMA and post a customized ad that is publicly viewable. This ad is renewable every 30 days for free as long as your membership remains current.

Contact us for More Help

Email Directory

Website Issues
Job Listings jobs@hawaiivetmed.org
Classified Ads classifieds@hawaiivetmed.org
General Website Questions webmaster@hawaiivetmed.org
Executive Board Committees
HVMA By-Laws by-laws_committee@hawaiivetmed.org
Annual Conference conference_2017@hawaiivetmed.org
Ethics and Peer Review ethics_committee@hawaiivetmed.org
Legislation legislative_committee@hawaiivetmed.org
Membership membership@hawaiivetmed.org
Newsletter newsletter@hawaiivetmed.org
Executive Board Nominations nominating_committee@hawaiivetmed.org
Public Relations and Pet Expo public_relations@hawaiivetmed.org
Scholarship scholarships_committee@hawaiivetmed.org
Veterinary Health veterinary_health@hawaiivetmed.org
Website webmaster@hawaiivetmed.org